Hair by Katlin C requires a credit card on file to reserve any scheduled appointments. If you choose not to have a credit card on file you will be required to pay a non refundable deposit of 50% of your services starting price.
If you need to reschedule/cancel an appointment I require at minimum 48 hours before your appointment start time.
Failure to not give the appropriate amount time to reschedule will result in a late cancellation/rescheduling fee of 50% of services starting price.
Same day cancellations are considered late cancellations and will be charged 50% of your services starting price to your card on file immediately unless instructed to another credit card. No showed/no called on appointments will result in a charge of 100% of services starting price and billed to your credit card on file.
Any outstanding late cancellation fees must be paid in full in order to make future reservations.
Those who no showed/no called on appointments will forfeit the ability to reserve any future appointments.
I am always willing to work around your schedule if my schedule will allow, and not taken advantage of. If the cancellation/rescheduling is from my end, I will do everything I possibly can to make it work for you or find someone I trust to fill in.
Thank you for your understanding and cooperation if any of these policies may affect you.
Hair by Katlin C has the right to refuse services for those deemed not along with her specialties. Katlin is highly trained in color, design, smoothing treatments, and hair extension services. Katlin will always be honest if she feels she is not qualified to perform services for the desired result of the client.
Hair by Katlin C has the right to stop and refuse service immediately at any time if she feels, and not limited to: threatened, verbally or physically by the client and if the client shows inappropriate behavior. Any deposits paid remain un refundable and the client will be asked to leave immediately and no future reservations will be allowed.